The Impact of Digital Banking on Customer Satisfaction in Brazil: A Case Study

Authors

  • Hernandez D. Silva University of São Paulo, Brazil Author

Abstract

This study investigates the impact of digital banking services on customer satisfaction levels in Brazil. It examines factors such as ease of use, security, and cost-effectiveness in shaping customer perceptions.

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Published

2020-06-17

Issue

Vol. 10 No. 2 (2020)

Section

Articles

How to Cite

The Impact of Digital Banking on Customer Satisfaction in Brazil: A Case Study. (2020). OPINIONIMES Journal Of Trends In Statistics ,Management, Banking and Economic Sciences , 10(2). https://opinionimes.com/index.php/op/article/view/13